"RATIONAL AND EMOTIONAL INFLUENCES ON THE DEGREE OF SUCCESS OF MEDIATION"
Author: Sne, Dr Yael , yael55@netvision.net.il
Department: Psychology
University: NBU, Israel
Supervisor: Prof.Plamen Dimitrov
Year of completion: 2009
Language of dissertation: english
Keywords:
MEDIATION
, RATIONAL
, EMOTIONAL
, DECISION MAKING
Areas of Research:
Environment and Society
, Community Research
, Economy and Society
Abstract
The research examines the degree of impact of the rationality and emotion on the success of the mediation process. The examination of the issue of mediation as a process for the resolution of conflicts is very important, since research studies that address this question from this unique aspect have yet to be conducted. The researches that were performed addressed only the part related to the negotiations and the resolution of conflicts and thus addressed only a small part of the problem, a limited aspect, or addressed other aspects. Moreover, the topic of mediation as an alternative method of conflict resolution has not been researched and certainly not through the meaning that exists for the personality and behavior of the person for the resolution of the conflict at the basis of the theories of Yuri and Fisher, Folger and Bush – transformative mediation, and pragmatic mediation of Fisher and Sander.
The goal of the research is to examine the different parameters of the mediation process as an instrument for the prediction of its chances of success, through the process of the analysis of mediation and those involved in it. The research question is as follows: to what extent do rationality and emotion influence the degree of success of the mediation process? The need to examine the management of mediation in this case arises from the recognition that different people have a different background and that people with different styles of management of negotiations represent a constraint that apparently necessitates additional unique means and tools for the resolution of the conflict. In other words, the combination that exists between the background, the conflict management style, and the theory upon which the mediator bases in the way to the solution needs to be related to the success of the mediation and to the characterization of the perception of the concept of success of the mediator or the person in the mediation.
Different influences exist on the parties. These include the degree of relationship that exists among the disputants, the degree of relationship that exists between one disputant and the mediator and the other disputant and the mediator, and the degree of impact that exists on each one of the parties from the internal or external interaction that exists for them on the part of each one of the impacts. In other words, for example, to what extent do the emotions of one of the parties or of another outside party influence the sides? How does the verbal or nonverbal communication influence the cooperation between the parties and to what extent do the values influence the promotion of the process? To what extent should a certain method of negotiations or a combination of negotiations tactics be adopted according to the advancement of the process? How is the style of negotiations incorporated with the behavior of the party and the theory upon which the mediator bases the mediation and how does it contribute to the success of the mediation?
